Shipping policy

Shipping Policy

Thank you for shopping with Exit Loop.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders are not processed on Sundays or public holidays.

During product launches, limited drops, sales events, or periods of high demand, processing times may be extended.

Shipping Coverage

Exit Loop currently ships across India.

International shipping may be introduced in the future.

Estimated Delivery Time

Estimated delivery timelines are:

* Metro Cities: 3–7 business days
* Non-Metro Cities and Remote Locations: 5–10 business days

These timelines are estimates only and are not guaranteed.

Tracking Information

Once an order has been dispatched, tracking information will be sent via email, SMS, or WhatsApp where applicable.

Customers are responsible for ensuring that the shipping address provided is accurate and complete.

Failed Deliveries

If a shipment is returned due to:

* Incorrect address
* Unavailability of the recipient
* Refusal to accept delivery

Exit Loop reserves the right to charge additional shipping fees for re-dispatch.

Delays Beyond Our Control

Exit Loop shall not be liable for delays caused by:

* Courier service disruptions
* Natural disasters
* Weather conditions
* Government restrictions
* Strikes or labor disruptions
* Any other force majeure event

Lost or Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the product and packaging.

We will investigate the matter and provide an appropriate resolution.